PARAD/GM

Live demos

Seven systems, up and running

Ask a question, launch the agent, arbitrate the schedule, approve the reply — you're at the controls.

01 · RAG

Your documents become answers

Your teams spend hours hunting for the right clause in the general terms, the right procedure on the intranet, the right rider in the DMS. RAG (Retrieval-Augmented Generation) plugs a language model into your document base: the question is asked in plain language, the answer is built exclusively from your documents — and every statement points back to its source.

document-assistant

In production
RAG

Documents indexed

12,418

Queries today

1,847

p95 latency

0.34s

Index

up to date

Ask the document base a question:

→ Every answer is sourced and verifiable — from your documents, not the public Internet.

Hours of searching down to seconds

Support, legal, compliance, HR: any team querying a document corpus answers instantly, with the exact reference.

Zero unverifiable claims

Every answer cites its source passages — page and document. It's the antidote to hallucinations, and a prerequisite in regulated industries.

Your knowledge stays home

The index is built on your infrastructure. Nothing leaves to train a public model, and existing access rights are enforced.

02 · AI Agent

A process executed end to end

A typical case runs through four tools and three people: reading the documents, checks, controls, data entry, notification. An AI agent executes that entire chain across your systems — DMS, CRM, ERP — and only stops where a human decision genuinely adds value, with the whole case already prepared.

claims-agent

In production
AI Agent

Cases processed today

247

Avg. time

47s

Automation

94 %

Flow

nominal

Incoming case

Claim reimbursement #4821 — €1,840

Reading the claim and attachments

DMS

Checking the policy and coverage

CRM

Checking cap and deductible

ERP

Fraud analysis

Scoring

Issuing the payment order — €1,690

SAP

Confirmation email to the customer

Email

→ The agent runs the process end to end — humans step in only where they add value. Here, that's you.

From 45 minutes to under a minute per case

The agent chains reading, checks and entries with no dead time. Your volumes absorbed without hiring, your peaks smoothed.

Humans refocused on decisions

Human-in-the-loop is configurable by business rule (amount, risk, exception). Your teams arbitrate — they no longer re-key data.

Every action traced and auditable

Who did what, when, on which system, based on what: the full execution log answers internal and regulatory audit requirements.

03 · MCP

One protocol, all your systems

Historically, every connection between an AI and a business tool was bespoke development — fragile, costly, redone at every version upgrade. MCP (Model Context Protocol) is the open standard that changes this: each system exposes its capabilities once, and any agent can discover and use them, under your access rules.

mcp-gateway

In production
MCP

Calls today

14,203

Connected systems

5 / 5

Median latency

41 ms

Traffic

SAP ERP

14 tools · 38 ms

Salesforce

11 tools · 52 ms

PostgreSQL

8 tools · 4 ms

SharePoint

9 tools · 61 ms

Teams

5 tools · 47 ms

Give the agent a mission:

→ A single open standard — no proprietary connectors to build or maintain.

No more proprietary connectors to maintain

One MCP server per system, reused by all your current and future agents. Maintenance no longer grows with the number of use cases.

A new system = a plug-in, not a project

Adding an ERP, a database or a collaboration tool to your AI ecosystem takes days, not months.

An open standard, not a dependency

MCP is backed by the entire AI ecosystem. Switch models or vendors without rewriting your integrations.

04 · Voice agent

The support desk that fills its own back office

After every support call, someone re-keys everything: the customer record, the order, the return label, the ticket. A voice agent understands the request during the conversation and executes the actions on your systems in real time — by the time the customer hangs up, it's all done.

voice-desk

In production
Voice

Calls handled today

64

Avg. duration

1:42

First-call resolution

92 %

Line

available

Pick the reason for the incoming call:

→ The back office fills itself while the customer talks — zero re-keying after the call.

Zero re-keying after the call

Customer record, order, label, ticket: everything is handled during the conversation. Post-call processing time disappears.

A support line that always answers

Evenings, weekends, seasonal peaks: the agent always picks up, and only escalates the cases that deserve a human.

Every call becomes data

Reasons, products involved, sentiment: management finally sees why customers call — and what to fix.

05 · Opportunity radar

Deals qualified overnight

The public tenders and private consultations that match your expertise slip by unseen, for lack of time to hunt for them. The agent scans the sources all night, scores every notice against your profile, discards the noise — and prepares the response file for the best opportunity.

radar-marches

In production
Radar

Sources monitored

14

Notices scanned tonight

1,226

Profile match

≥ 60%

Watch

active

→ Deals they'd never have had time to find — qualified before the morning coffee.

Deals you would never have seen

14 sources monitored continuously, thousands of notices filtered: only what truly fits your business remains.

The file ready before coffee

Specifications analyzed, standard documents pre-filled, technical memo drafted: all that's left is the decision to go.

A sales pipeline without prospecting

The agent feeds the order book while the team is on site — no salesperson to hire.

06 · Reputation guardian

Every review answered within the hour

For a local SMB or an e-merchant, Google and Trustpilot reviews are the first salesperson — and the first deal-breaker. The agent analyzes each review as it lands, drafts a genuinely personalized reply, and stops to ask for your approval whenever a review is sensitive: you keep control over what engages your image.

review-desk

In production
Reviews

Reviews handled this month

143

Median response time

38 min

Average rating

4,6 ★

Feed

monitored

→ 100% of reviews answered within the hour — and unhappy customers caught before they leave.

100% of reviews answered, fast

A personalized reply within the hour — not a template — Sundays included. Google sees it, and so do your prospects.

Unhappy customers caught in time

Negative review = alert + callback card created in the CRM. Dissatisfaction is handled before it spreads.

You keep control of the sensitive

The agent publishes the routine, but any risky review waits for your approval. Your image is never engaged without you.

07 · Dispatcher

The morning chaos absorbed in 30 seconds

A technician calls in sick at 7:42am, and that's an hour on the phone replanning the day — hoping not to sacrifice a contract customer. The agent recalculates the schedule respecting priorities, texts every shifted customer, and only asks you for the call a machine shouldn't make alone.

planning-pilot

In production
Dispatch

Jobs today

8

On-time rate

96 %

SLAs met

100%

Schedule

in sync

Karim

10:30urgent

Hôtel du Parc — leak

2:00

Mercier bakery — visit

8:00SLA

Brunel Co — maintenance

Léa

1:00

Iris residence — HVAC

8:30

Vet clinic — boiler

Marco

2:30

Roux office — upkeep

9:00urgent

Diallo garage — AC

→ The morning chaos absorbed in 30 seconds — without cancelling a single contract customer.

The day repaired before 8am

Reassignments computed in seconds, respecting SLAs, urgencies and travel times. The owner keeps their morning.

Customers informed, not disappointed

Every shift goes out with its SMS and a goodwill gesture when needed. A managed hiccup beats silence.

It drives your tool, it doesn't replace it

The agent works through your existing scheduling tool's APIs. Nothing to migrate, nothing to relearn.